Privacy Policy

Information We Collect

We collect the following types of information:

Personal Information

When you register for our Service, we collect:

• Email address
• Name
• Organization information
• Account credentials

Usage Information

When you use our Service, we automatically collect:

• Log data (IP address, browser type, pages visited)
• Device information (browser type, time zone, operating system)
• Usage statistics (feature utilization, notification delivery data)

Webhook and Integration Data

Our Service processes webhook data from Tape and delivers notifications to various destinations. This may include:

• Workflow error information
• Application event data
• User-defined notification content

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process and deliver notifications
• Communicate with you about your account and the Service
• Monitor usage patterns and analyze trends
• Detect, prevent, and address technical issues
• Enforce our terms of service
• Process payments and manage billing

How We Share Your Information

We may share your information with:

• Service Providers: We use third-party service providers to help us operate our business and the Service (e.g., payment processors, email delivery services).
• Notification Destinations: When you configure notification destinations, we transmit the notification data to the services you specify (e.g., email providers, Google Spaces, Microsoft Teams, Mattermost).
• Compliance with Laws: We may disclose your information where required by law or to protect our rights or the rights of others.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may retain certain information as required by law or for legitimate business purposes.

Notification logs are retained for a period of 30 days to facilitate troubleshooting and ensure delivery verification.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of our systems.

Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access, update, or delete your personal information
• The right to rectification (to correct errors)
• The right to object to our processing of your personal data
• The right to request restriction of processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us at privacy@jmc.tools.

Cookies and Session Management

We use session cookies only for authentication purposes and to maintain your login state. These cookies are essential for the secure operation of our Service and do not track your activities or behaviors on the site.

We do not use tracking cookies or analytics technologies that collect information about your browsing habits or activities on other websites.

Third-Party Services

Our Service integrates with various third-party services. When you enable these integrations, you may be providing your data to these third parties.

These third parties have their own privacy policies, and we encourage you to review them.

Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this page.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: privacy@jmc.tools
• Website: https://melotte.consulting/contact