Subscription Plans

TapeAlert offers multiple subscription plans to fit the needs of different organizations. Each plan provides different features, limits, and pricing options.

Available Plans

Free Trial

  • Duration: 30 days
  • Price: $0
  • Features:
    • 1 organization connection
    • 100 notifications per month
    • 2 destinations
    • Basic support

Standard Plan

  • Price: $15/month
  • Features:
    • 3 organizations
    • 500 notifications per month
    • 2 Destinations
    • 1 user account

Professional Plan

  • Price: $20/month
  • Features:
    • 5 organizations
    • 5,000 notifications per month
    • All notification channels (Email, Google Spaces, Microsoft Teams, Mattermost)
    • Linear issue creation
    • Webhook forwarding with signatures
    • 5 user accounts
    • Priority support

Enterprise Plan

  • Price: Custom pricing
  • Features:
    • Unlimited organizations
    • Custom notification limits
    • All notification channels
    • Unlimited users
    • Custom branding options
    • Dedicated support
    • SLA guarantees
    • Custom integrations

Plan Limits and Usage

Each plan includes specific limits for:

Organization Limits

The number of Tape organizations you can connect to your account. If you need to add more organizations than your plan allows, you’ll need to upgrade your subscription.

Notification Limits

The maximum number of notifications you can process per month. This includes all notifications from all your organizations.

When you approach your notification limit:

  • You’ll receive an email alert at 80% usage
  • Another alert at 90% usage
  • You’ll still receive notifications at 100% usage until the end of the billing period

User Limits

The number of user accounts you can add to your partner organization. This affects how many team members can access and manage your Tape notifications.

Viewing Your Usage

You can view your current usage and limits on the Account & Plan page:

  1. Log in to your TapeAlert account
  2. Navigate to Partner Administration > Account & Plan
  3. View your current usage statistics and limits

The usage dashboard shows:

  • Current plan details
  • Organization usage (current/limit)
  • Notification usage (current/limit)
  • User account usage (current/limit)
  • Historical usage trends

Upgrading Your Plan

To upgrade your subscription:

  1. Navigate to Partner Administration > Account & Plan
  2. Click Upgrade Plan
  3. Select the plan that fits your needs
  4. Complete the checkout process
  5. Your new plan will be activated immediately

Downgrading Your Plan

If you need to downgrade your subscription:

  1. Navigate to Partner Administration > Account & Plan
  2. Click Manage Subscription
  3. Select a different plan or cancel
  4. Your plan change will take effect at the end of the current billing period

If you downgrade to a plan with lower limits than your current usage, you’ll need to reduce your usage before the new plan takes effect.

Next Steps